Frequently Asked Questions

Everything you need to know about shopping with Luscious Homewares.

What is your shipping policy for fragile items?

We take extra care with our delicate pieces. All fragile homewares are double-boxed and padded with eco-friendly materials to ensure they arrive in perfect condition. Standard shipping typically takes 3-7 business days.

Do you offer international shipping?

Currently, Luscious Homewares ships within the continental United States and Canada. We are working on expanding our logistics to offer global shipping in the near future.

What is your return policy if I change my mind?

We want you to love your home. If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund, excluding shipping costs.

Are your textiles and linens ethically sourced?

Yes, we prioritize sustainability. Our linens and cotton goods are sourced from certified fair-trade manufacturers who use organic dyes and sustainable harvesting practices.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Can I track my order status?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.